Our People: Committed to Our Customers (continued)
One example of Cricket’s commitment to giving back to the communities that we serve. In September 2008 when Hurricane Ike slammed into Texas, our committed employees worked around the clock to reopen stores and bring up our network. When Cricket technicians went into the community to restore service, they were literally surrounded by customers desperate to charge their phones.
We dispatched mobile service centers in the hardest-hit areas of Galveston and Houston, where we charged phones for customers and non-customers alike. To help Cricket customers left homeless by the storm, we provided free or reduced rate roaming and extended payment periods. We did everything in our power to reconnect them with friends, family and their world.